The first step to working with Selcoms is to open an account. We will need to go through this process with you to ensure we have all of the correct details for processing and delivering your orders, as well as ensuring you get the very best support from the whole company.
Please complete the account opening agreement and our company terms and conditions
Account Opening Agreement
Finance Options
Upon opening your account, we will use the information you have supplied to apply a credit limit determined by our finance partners Close Finance. Credit limits are approved, set and changed by Close based upon your company trading and credit record. Where credit accounts are not approved, you can still trade with us, but prepayment will be required (in the case of goods needing to be ordered, it is usual to request a 50% deposit on order with the balance payable on notification of shipping from the manufacturer).
Ordering
To order from us, we will require a valid Purchase Order with the PO Number clearly marked and the order signed by an authorised company representative. We can accept faxed or e-mailed POs. Faxed orders should be sent to +441488 639555, e-mailed orders to your account manager or sales@selcoms.com
Shipping & Delivery
Same Day Despatch
All orders received before 3.30pm Monday-Friday will be processed and despatched the same day (excluding Bank Holidays & stock availability) via TNT. Delivery is additional on all orders and is calculated as delivered from Selcoms UK unless otherwise stated and agreed.
Back Orders
In the event that a product is currently out of stock, you will be notified as soon as possible via email or telephone and your order due date will be given to you within 2 working days on your order acknowledgement.
UK Based Orders
TNT standard delivery - Delivery usually within 1 to 3 days. However 4 working days should be allowed before contacting us if your order has not arrived.
Wolrdwide Orders
When shipping worldwide, the options are limitless and associated costs can be high. Our shipping department will endeavour to provide you with as accurate quotation as possible or if you prefer, you may wish to use your own couriers to collect shipments from us.
Order Tracking
When orders are shipped via TNT, it is possible to track your delivery online.
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INNOVATION ZONE
At Selcoms we strive to bring best of breed products to our client base of resellers, integrators, ISPs and solution partners. Within the innovation zone we feature some of the leading products in the market today.
